My wife and I were new to the Bundaberg area. With us previously having built 5 houses we were aware of the stress involved in building a home. Selecting Norm Wales Constructions to build our new home by the ocean was one of the best decisions we have made. After visiting other builders in the Bundaberg area who were reasonably good, Norm stood out in the crowd.
Norm’s professionalism, attention to detail and organisational skills were very impressive from start to finish making this the best build we have experienced, with no stress or sleepless nights.
Norm was so easy to get along with. Nothing was a problem. He looked at our ideas and our budget for our new home and was more than willing to spend as much time with us as necessary to ensure those ideas were translated into a plan that we were happy with. As he says, as long as you are happy with your new home, that is what is important to me. Norm was always available to personally answer any questions that arose. He was always ready to listen to our ideas and give us genuine advice. He is a hands on builder, working on site to ensure everything is done correctly.
Norm is backed up by a team of real professionals from Peter in the office through to every tradesperson working on the job, all of whom we found to be very polite, courteous and obliging. Norm’s good reputation is at stake so perfection is the key.
Being in business ourselves for 35 years, it was a real pleasure to work with Norm thoughout the build. Everything was booked in with precision and ran like clockwork. We built a two storey home. Due to Norm’s efficiency, from excavating the land to moving in was only 4 months.
We have heard people say that Norm is pedantic. What a great quality to have. No short cuts taken. Everything was done the way it should be. He includes qood quality fittings with generous allowances.
On completion Norm personally does a walk through with you to ensure you are thoroughly happy and everything is completed to your satisfaction. We could not pick one thing. On top of that, he came in under budget.
Norm will not compromise and his good name and the numerous awards he has won proves that.
If you are a local or new to the area, don’t take our word for it, give Norm a call. You will be so glad you did.